I did not know much about NBKC when selecting a mortgage company but after the completing the mortgage process i was happy i did. I found them through the Costco mortgage program and they appeared to get good reviews. I was looking for a mortgage company that was more attentive to the customer than the big bank lenders but also cost effective. A lender that was responsive, knowledgeable, and diligent about the mortgage process. NBKC was was all of that and more. I am happy with the choice i made. I was nervous on locking in a good rate as interest rates were going up and at the time i didn't have a solid close date. Laura was very helpful and we locked in the rate I wanted. This was a huge move as now interest rates are much higher. The only negative thing I can say is that there was a slight hesitation if they could close on time. I knew they were very busy but they worked it out and we closed on time. The loan originator, Laura Whisner, was very easy to work with. She was very knowledgable and responsive when providing support throughout the mortgage process until closing.