I have worked with Shane before and each time has been very high quality service. He was prompt, responsive, professional, kind, helpful, patient, great communicator..... I could go on. Though it was a bit daunting to refinance during the pandemic (being a sole proprietor/self-employed), he was helpful every step of the way. Overall a very positive experience!!! Will not hesitate to refer others to him, and would definitely contact him again if needed.